Help Center

Find answers to common questions about registration, payments, volunteering, and managing your team on Team Scout. Scout's got your back.

Getting Started

Create your account, join a team, and learn the basics.

Manage payment methods, installments, receipts, refunds, and failed payments.

Sell event tickets — ticket types, sales windows, discounts, comps, refunds, and door check-in.

Shifts, swaps, family sharing, and optional credits.

Launch a campaign in a weekend, the 5-30-50 framework, why we don't take a cut.

Program book ads — set up a campaign, share the buyer link, record check, cash, and comped ads, and credit players.

Writing announcements people read, email rules, deliverability, and staying compliant.

Create forms, manage registrations, finances, failed payments, and volunteers.