Getting Started

Getting started with Team Scout takes less than two minutes. You can sign up through the mobile app or the web portal.

1. Download the app from the App Store (iPhone) or Google Play (Android). You can also visit the web portal at teamscout.co.
2. Enter your phone number. We use phone-based authentication for security and simplicity. No passwords to remember.
3. Check your messages for a 6-digit code. Enter it in the app to verify your number.
4. Create your profile. Add your name, a profile photo, and any other details your team may need. Your display name is how coaches and other parents will see you.

Once your profile is set up, you are ready to join a team and start using Team Scout. Your phone number is your login — no email or password needed.

Most parents join a team through an invite link shared by their coach or team admin. There are two ways to join:

1. Accept an invite link. Your coach or admin will send you a link via text, email, or your team's group chat. Tap the link, and you will be taken directly to the team in the app.
2. Search and request to join. Open the app, go to the Groups tab, and tap Search. Find your team by name and send a join request. Your admin will approve you.

Once you have joined, you will see the team's feed, roster, events, and any available registration forms. If you are part of multiple teams (for example, siblings on different teams), you can switch between them easily.

Team Scout is organized into five main tabs at the bottom of the screen:

• Feed — Announcements, posts, and updates from all your teams. This is where coaches share important information.
• Groups — All the teams you belong to. Tap a team to see its feed, roster, events, and registration forms.
• Messages — Direct messages and group conversations. Chat with coaches, other parents, or the entire team.
• Activity — Notifications for new messages, announcements, registration updates, and payment reminders.
• Profile — Your settings, registrations, payment history, and notification preferences.

Tap any tab to switch between sections. The Messages and Activity tabs show badge counts when there are new items to review.

Notifications keep you informed about announcements, messages, registration deadlines, and payment reminders. Here is how to make sure you do not miss anything:

1. Enable push notifications. When the app first asks for notification permission, tap Allow. If you missed this, go to your phone's Settings, find Team Scout, and enable Notifications.
2. Customize per-group levels. Open any team, tap the settings icon, and choose your notification level: All Activity (every post and message), Coaches & Mentions (coach and admin posts plus @mentions), @Mentions Only, or Muted (direct @mentions still come through).
3. Check in-app preferences. Go to Profile, then Notification Preferences. You can toggle notification types like New Messages, Announcements, and Event Reminders individually.

We recommend keeping Announcements enabled at minimum — that is what coaches and admins use for time-sensitive information. Payment and registration alerts are always delivered, so you can never accidentally turn those off.

Put games and practices in the calendar you already use. When an admin moves a practice, your calendar changes on its own.

1. Open your club's schedule page and choose your group at the top, so the calendar carries that group only. Members get a calendar with members-only events too: in the Team Scout app, or at app.teamscout.co after signing in, where your home page lists each of your groups.
2. Press the button for your calendar app: Apple Calendar, Google Calendar, or Outlook. Outlook (work) is for a Microsoft 365 work or school account.
3. Signed in and using Google? The first time, Team Scout asks for the Google address you use for your calendar. You give it once; only you can see it.
4. Confirm in your calendar app. Google asks you to add the calendar, Apple asks you to subscribe, and Outlook asks you to sign in.

Games only, or everything? You choose before you press the button. On your club's schedule page, pick Everything or Games only above the buttons. For your whole schedule, every group you and your children belong to in one calendar, open My Schedule in the Team Scout app and tap the sync banner, or find Your whole schedule at app.teamscout.co after signing in, then pick Everything or Games only. Games only keeps every competition: games, scrimmages, tournaments, races, and meets. It leaves out practices, meetings, camps, and other events. To have both, add the calendar twice, once each way.

For club admins: what counts as a game. Each club decides what its Games only calendars show. In your admin workspace, open Schedule, then What Counts as a Game, and check every kind of event that should count. You can leave out scrimmages, or check Practice to put practices on game calendars. Owners and admins can change it, and it applies to your public calendar link, each group's link, each family's synced calendar, and the app's sync settings. Until you change it, the standard list above applies. Use the standard list puts it back.

How fast a change shows up:

• Google Calendar: within minutes. The Google button adds your group's own Team Scout Google calendar, which Team Scout updates as soon as an admin saves a change.
• Apple Calendar: as often as every 15 minutes on iPhone (Settings > Apps > Calendar > Calendar Accounts > Fetch New Data) and every 5 minutes on a Mac (Control-click the calendar, choose Get Info, then Auto-refresh).
• Outlook: about every 3 hours. Microsoft sets that schedule.

The line under the buttons always says how fast that calendar updates. Signed in, in the app or at app.teamscout.co, the Google button adds your group's members calendar: every event you can see, members-only practices included. Team Scout shares it with your Google address, and the sharing ends if you leave the group. Signed out, the Google calendar carries the events your club marks public.

To remove your Google address, sign in at app.teamscout.co, find Using Google Calendar under Your whole schedule on your home page, and choose Remove my Google address and stop sharing.